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HP Gasser AG: Roof windows, membrane construction and carpentry

HP Gasser AG: Roof windows, membrane construction and carpentry

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Email: info@hpgasser.ch

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Never perfect – And therefore always better

Alexandra Imfeld
Thursday, 19 March 2020 / Published in HP Gasser News

Never perfect – And therefore always better

People’s demands are constantly evolving. Products, services and support must also keep pace with this development if they are to remain in demand tomorrow. This also requires companies to evolve to meet people’s needs. Products that seem perfect today may be only average tomorrow. And those who want to rest on their laurels in the present are likely to be among the losers in the battle for customers’ favor in the future.

HP Gasser AG sees itself as a dynamic company

A targeted development always has something to do with dynamics. This dynamism arises from the change in demands just as much as from the new possibilities in production and thus also with the constantly improved products. Such developments can be seen particularly clearly if we look at the roof window element construction division, for example. New standards are constantly being introduced into the development process, and roof window elements are increasingly able to meet and even exceed Minergie standards. What decades ago came along in design with a single pane, are now windows with triple glazing. And even within these possibilities, there is more and more scope for differentiated developments, some with as yet unknown effects.

This simple example shows that the apparent perfection of today can be history tomorrow. Thus, we at HP Gasser AG understand our products to be always up to date, but never perfect.

This insight also leads us to constantly explore and pursue new avenues of development. And that is why we are constantly improving. This is certainly also due to the experience we can gain in every area of our business. Learning from these experiences means developing certain routines, but also constantly breaking new ground. For us, for example, the high degree of prefabrication in roof window element construction or also in membrane construction is one of the proven routines. This high degree of prefabrication allows shorter assembly times on the construction site and thus a higher degree of customer satisfaction. But surely there is more to it.

Perfection is a changeable process

Yes, we always strive for perfection, but we also know that this perfection is subject to a changing process. That’s why we don’t consider any of our products, services or support to be perfect. We are always striving for improvements that may increase the level of perfection, but never complete it. This is part of our philosophy and actually makes us better and better.

So we work in a concentrated manner to develop new solutions, improve proven processes and always look for ways to further perfect our products. Always in the clear knowledge that we are never perfect, but that we can always be better as a result.

Tagged under: Service

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